Returns + Exchanges

Returns and Exchanges

We value your satisfaction and want you to love your purchase. If you're not completely satisfied, return unused products in their original, undamaged packaging within 15 days for a refund.

Eligible Returns:

• Unused products
• Original packaging intact
• No damage

Non-Eligible Returns:

• Personalized items
• Damaged or worn items
• Items returned after 15 days
• Shipping charges (unless there was an error)

Return Shipping:

• Return shipping is at the customer's expense.
• For items over $75, use a trackable shipping service with insurance.

Refunds:

• Refunds will be processed within 14 days of receiving the returned item.
• Refunds will be issued to the original payment method.
• Please allow 5-10 business days for the refund to appear in your account.

Late or Missing Refunds:

• Check your bank account first.
• Contact your credit card company or bank for any processing delays.
• If you still haven't received your refund, please contact us.

Exchanges:

• We only replace items if they are defective or damaged.
• Exchange shipping is at the customer's expense.
• Exchange times may vary depending on your location.

How to Return a Product:

• Use our Contact Us form
• Include the order number, your name, and your address.

Additional Notes:

• We are not responsible for device damage caused by our products.
• We appreciate your understanding regarding personalized items.

By following these guidelines, you can ensure a smooth and hassle-free return or exchange process.